Looked under Activation in settings, "Windows 10 Enterprise subscription is not valid". Same thing here, user have not been to the office in 3 days, she now have Windows 10 Pro so no Direct Access. This computer have not been upgraded yet so this is a 1809 client. I ran gpupdate /force and restarted her computer so she got Direct Access back on the computer.įast forward to today when I got the second ticket from another user. When she came to my desk the next morning I took a look under activation in the settings and the client had gone back to Windows 10 Enterprise. We where both going to be in the office the next morning so we decided to do it the next day. After som time I decided I wanted to disjoin the computer from the Azure AD and rejoin it. We tryed the usual, restarted the computer, looked so her Office 365 licens was correct, looked in Azure AD to see that the last time the computer had been active was on april the 6.
We got on a call and I looked in settings under activation and it said "Windows 10 Pro" "Windows 10 Enterprise subscription is not valid" "Windows have ben activated with a digital licens". We don't know when the OS was downgraded, but the last time the users was at the office was on the 6 when she upgraded her computer. On april the 13 we got a ticket and our support-team pinged me and said she don't have Direct Access because the OS now Windows 10 Pro. Trubbleshooting: Computer was upgraded to Windows 10 20H2 on april the 6. We activated MFA on all users just a couple of months ago.ĭsregcmd /status says under "Device State" that its AzureAdJoined and DomainJoined, it's not EnterpriseJoined. This applys when they use Direct Access too. We have MFA activated on all Office 365 users when they use Office 365 on a device outside our network. We use Azure AD Connect to sync our clients to our Azure AD. We run SCCM with Hybrid Azure AD joined clients. We have Windclients and currently upgrading clients to 20H2. We follow the requirements for Subscription Activation. In the activation window found in settings it reads "The subscription on Windows 10 Enterprise is not valid."īackground: We run Windows 10 Enterprise and use Windows 10 Subscription Activation with our Microsoft M365 F3/E3 licenses to activate Windows 10 Enterprise. As a result Direct Access stops working so the user/users affected can't connect to our internal resourses. Problem: We have had some clients downgrade their OS from Windows 10 Enterprise to Windows 10 Pro. Also I'm 23 years old so not alot of experiens with these kind of stuff, so I might have missed something obvious but I'm here to learn so. Sorry if my english is a bit dodgy, swedish is my first language.
Hi, I have a problem and i don't know who to ask for help.
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